Procedures

ProServe represents itself to your patients as your “Billing Department”, the most effective relationship for collecting your fees. Your patients will always be treated with courtesy and respect. Our on-line system ensures that all charges, payments, adjustments and messages are immediately reflected on the individual accounts. Listed below are a few of the many procedures and benefits provided by ProServe.

  • Verification of accuracy of reimbursement from Insurance Carriers, Governmental agencies, and managed care organizations is performed.
  • Interface occurs with Hospital Administration/Medical Records Personnel to obtain the proper information for the most effective and accurate billing.
  • Medical services are continuously analyzed to ensure proper coding, documentation, and pricing.


Scope of Services

  • Pick up delivery service.
  • Information and data capture, including computer interfacing, if applicable.
  • Insurance processing via electronic submission or hardcopy filing of claims.
  • Complete audit for errors prior to transmission of claims.
  • Insurance claim submission to secondary providers.
  • Insurance claim status follow-up after 14 days.
  • Patient billing, delinquency follow-up/in-house collection services.
  • Cash receipts, payment posting, bank deposits and ledger maintenance.
  • Reporting that provides timely operational information for making management decisions.
  • Reports are unlimited and will be designed to fit your practices needs.
  • Practice Management Services including, but not limited to, employee management and training; development of Office Policies and Procedures; performance of operating expense review, among various other duties associated with management of an efficient medical practice.